Get FREE photography & business tips delivered fresh to your inbox!

Join the thousands of photographers just like you who already get our updates!

Unsubscribe at any time. No spam, pinky swear.

New Help Center

We are pleased to announce the spiffy new FotoJournal Help Center! As many of you know, we are a bit obsessive about providing speedy & effective customer service, and this new help center will allow us to do so even as the FotoJournal community grows!

The Help Center allows you to post Discussions, similar to how a forum works. You can optionally make a Discussion private so that it’s only visible to FotoJournal staff members. This replaces our old email ticketing system, so please post questions, problems or bug reports in the Discussions area.

One of the coolest parts of the new Help Center is the Knowledge Base. The new system makes it really easy for us to post new articles, and we’re looking forward to expanding our collection of tutorials and documentation. Keep an eye on it!

Our goal is to provide the best possible customer service experience, so we’d love to hear what you think about the new Help Center. Also, a big shout out to our good friends Rob & Lauren, as they handle most of FotoJournal’s support requests. We have them to thank for helping build our excellent customer service reputation!

If you’re looking for the existing tutorials, they will be available on the old wiki while we move everything to the new Help Center.

More articles you might enjoy:

5 comments

Kathy
Kathy
Why can't I view my blog? I keep getting a message about still posting...and I'm not. I am so confused.......
Dave
Dave
My fotojournal homepage hasn't refreshed in a long time, and when I load my homepage I don't get the newest photos I've uploaded...
Helga
Helga
I was just wondering if you could help me out with the posts on my blog. I'm not sure what is going on, as when I post a blog it doesn't show up on my facebook feed. Also when I save the blog post as draft and I want to post it later, it doesn't do it for me. Not sure why. Could you look into this?
Kobus
Kobus
the text body area of "posts- new and edit" loads with errors - it doesn't work. please help
Halo
Halo
Why are the help pages not working or is it just me?

Leave a comment